Rivettide
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For UK tradespeople

Every enquiry deserves a clearer next step.

Give customers a straightforward way to share a job enquiry. Review each submission, prepare a personal email follow-up and keep replies that need a person in view.

Create your workspaceSee how it works

Your workspace is private to your account.

01 Customer enquiry

Start with the job details.

Contact detailsJob and locationIdeal timing
review and decide

02 Your next step

Keep the conversation moving.

Edit a personal follow-up Flag a human response
A simple flow, with the decisions left to you.

From form to follow-up

A useful first step, then a clear place to pick things up.

Rivettide keeps the essentials together without taking the conversation out of your hands.

01

Collect the enquiry

Your customer shares contact details and the job information through your Rivettide form.

02

Prepare a follow-up

Use the submitted details to create an editable email draft, then choose a time to queue it.

03

Keep people in view

Flag enquiries that need a human response and return to them from one filtered list.

Personalised email follow-ups

Start with what the customer actually told you.

Rivettide can draft a courteous follow-up from the details in an enquiry. Review the subject and message, make changes, then choose when to queue delivery.

The draft stays private until you choose a send time.

Set up your workspace
FOLLOW-UP
A personal reply,
ready for your review.
Built fromThe enquiry details
Before it goesEdit the message
When it goesYour chosen time
Review
then queue

A human-response queue

Keep the replies that need you easy to find.

Mark an enquiry when it needs a human response. The Needs response filter gathers the enquiries you have flagged, so you can decide what to say and what happens next.

You choose which enquiries to flag; Rivettide does not decide for you.

Create your workspace
Needs response
Enquiry detailsReview
Your note to selfDecide
Next conversationRespond

A list you control, for the replies that need a person.

Clear about what comes in

Only the enquiries sent through a Rivettide form.

Your workspace contains submissions made through your Rivettide enquiry form. It does not monitor an existing email inbox, phone or messaging app.

One place for these details, with you in charge of the next reply.

Rivettide

Make the next enquiry easier to pick up.

Set up a private workspace for the job enquiries your customers send through your form.

Create your workspace